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Booking and 

Cancellation Policy

Booking and Cancellation of first appointment for new clients

  • New clients will be required to pay for their first appointment in advance.
  • New clients will be liable for 100% of the cost of their appointment if they cancel less than 24 hours before their appointment.
  • Prepaid appointments are non refundable, however, prior to the last 24 hours before the booking, the session can be rescheduled to a more convenient time, within 6 months of the date of the original appointment.


Booking and Cancellation of existing clients

  • Existing clients will be liable for 100% of the cost of there appointment if they cancel less than 24 hours before their appointment. 
  • This will need to be paid, before regular bookings can resume. 


Mobile Bookings

  • All Equipment is provided, EXCEPT TOWELS - you will need to provide your own towels for mobile massage services.
  • Please remember to book a minimum of 24 hours in advance to allow adequate time to liaise regarding location and  travel/set-up times.
  • Your therapist from Trusted Touch Therapies will liaise with you to make sure there is adequate travel and set-up times.
  • The final decision regarding suitable travel times for mobile bookings is at the discretion of the therapist. If the booking is deemed to far, a full refund will be given. 
  • All T&C's for New and Existing Clients listed above apply for Mobile Bookings. 


Block Bookings 

  • Payments for block bookings must be made in advance
  • Payments for block booking are non-transferable and non-refundable
  • Each block of 4 massages is valid from the date of the first massage and valid for 3 months from that date.
  • The person who attends the first booking, is the only person who can redeem the subsequent massages in that block booking.
  • This offer can not be used in conjunction with any other offer.


Website Information, Trade Marks and Copyright 

  • All information on this website is protected by copyright © to Trusted Touch Therapies™ 
  • No part of this website can be copied or reproduced by anyone without prior consent of Trusted Touch Therapies™ in advance. 
  • The name Trusted Touch Therapies™ and its associated logo are registered trade marks ™ to Trusted Touch Therapies™.
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